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Pure Casino

Pure Casino

Online Casino with 978 Games

We are Pure Casino, an online casino run by Pan De Bono Consulting Limited of Limassol, Cyprus. Our licence holder is Windward Circle B.V., company number 150466. Our games use a random number generator that has been audited and validated by a third party.

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Casino games

Our lobby brings together games from several providers.

Providers

  • Saucify
  • Betsoft
  • InstaNet
  • Wingo
  • SmartSoft
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Bonuses and Promotions

The 200% Deposit Bonus is our welcome offer.

The 100% Cashback Insurance is our cashback offer.

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Wagering at a glance

Free chips carry a wagering requirement of 20x to 60x unless the offer says otherwise.

Cashback promotions carry a wagering requirement of 1x, and the maximum withdrawal from cashback is 10 times the cashback amount.

Special promotions, which include cashback insurance of 75% or more and bonuses of 200% or more, have a maximum withdrawal of 2 times the cashback. The 100% Cashback Insurance falls into this group.

A bonus of 200% or more claimed with a deposit has a maximum cashout of 10 times the deposit.

Winnings from a free bonus can be withdrawn up to a limit of 50 credits, and each player can do this only once during their gaming lifetime.

Every deposit must be wagered at least once before a withdrawal.

Comp points

The more you play, the more comp points you collect. Collect 1000 points and you can redeem them for 1 unit of cash credit, with no wagering requirement on that credit.

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Payments and Withdrawals

Deposits

You can fund your account with Visa and Mastercard credit and debit cards, a range of web wallets and vouchers, and Bitcoin. Other cryptocurrencies are not accepted and cannot be credited.

  • VisaVisa
  • MastercardMastercard
  • BitcoinBitcoin
  • Neteller
  • Skrill
  • Vouchers
Secure card paymentsVerified by VisaMastercard SecureCode
  • Minimum deposit is 5 or 10 euros, depending on the method.
  • Maximum deposit ranges from 200 to 1,000 euros, depending on the method.
  • Deposits must come from a payment method in your own name.
  • Deposits carry a processing fee of 3%, and credit card deposits can carry a fee of 3% to 6.5%.

One credit is worth about 1 euro or 1 pound. Withdrawal figures below are in credits or your account currency.

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Withdrawals

  • Minimum withdrawal is 50 in your account currency.
  • The maximum is 10,000 credits per month and 1,500 credits per withdrawal. Progressive jackpots are not subject to these limits.
  • Withdrawals carry a transfer fee of 10 to 40.
  • Deposits of 249 or less have a maximum withdrawal of 10 times the deposit for that play session.
  • Money left in an account at closure cannot be withdrawn, and a balance is forfeited after 120 days without a login or a bet, although each request to withdraw it after that period is reviewed on its own merits.
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Your Account

One account per person

Open one account per person. Accounts are limited to one per household and one per device, so multiple accounts are not allowed.

Verifying your identity

Before your first withdrawal we ask for a few documents, which we need only once. You cannot play until the documents we asked for have been received and approved. We may also ask you to verify your age at any time.

  • Passport or identity card
  • A utility bill
  • A copy of the card you deposited with
  • A signed card authorisation form

The list depends on how you paid. If you deposited with a web wallet such as Neteller or Skrill, only the first two items on the list are needed. Take clear digital pictures and send them to our support team. If the documents do not reach us within 30 days of a withdrawal request, the withdrawal is cancelled.

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Responsible Gaming

We support responsible gaming.

Self-exclusion

Ask us to cancel your membership and we block your account shortly after your request arrives.

Time-out

Take a break of up to six weeks. During that period we limit your access to the account and to any new accounts you try to open.

Limits

A simple written request to support sets daily, weekly or monthly limits on your account.

Account freeze or closure

Choose a period for a temporary freeze, or close the account for good.

If you want to talk to someone, Gamblers Anonymous, Gambling Therapy and the Global Gambling Guidance Group are organisations you can contact.

Frequently asked questions

How old do I need to be?

Players must be 25 years of age or older.

Can I get a deposit refunded?

You can ask for a refund within 24 hours of the original deposit, and fees apply.

How long does a withdrawal take?

Approval can take up to 18 working days once authorisation is complete.

What is the minimum withdrawal?

Minimum withdrawal is 50 in your account currency. The maximum is 10,000 credits per month and 1,500 credits per withdrawal; progressive jackpots are not subject to these limits.

Which documents do I need to verify my account?

Passport or identity card, a utility bill, a copy of the card you deposited with and a signed card authorisation form. If you deposited with a web wallet such as Neteller or Skrill, only the first two items are needed.

How many accounts can I open?

Open one account per person. Accounts are limited to one per household and one per device, so multiple accounts are not allowed.

What is the welcome offer?

The 200% Deposit Bonus is our welcome offer.

How do comp points work?

The more you play, the more comp points you collect. Collect 1000 points and you can redeem them for 1 unit of cash credit, with no wagering requirement on that credit.

Can I play from the United Kingdom?

The United Kingdom is not on our list of prohibited jurisdictions. Residents of the United Kingdom can choose pounds sterling as their account currency.

How do I make a complaint?

Logged-in players can use the complaint form, with categories that include verification and responsible gaming. Complaints must be submitted in writing within five days of the event.

Support

Chat support runs 24/7, and you can also reach us by email or telephone. Logged-in players can use the complaint form, with categories that include verification and responsible gaming. Complaints must be submitted in writing within five days of the event.

Log in to your account

Operator and eligibility

How we are licensed

We operate under the Curacao regime, and our agreement with you is governed by the laws of Curacao. Windward Circle B.V. of Willemstad has applied to the Curaçao Gaming Authority for a gaming licence, and while that application is in progress the company continues to operate on a transitional basis under the National Ordinance on Games of Chance, holding an Orange Certificate of Operation. We do not publish a United Kingdom Gambling Commission licence.

Playing from the United Kingdom

The United Kingdom is not on our list of prohibited jurisdictions. That list covers Curacao, the Netherlands and the rest of the Kingdom of the Netherlands, the United States and its Minor Outlying Islands, countries under United Nations sanctions and countries on the international anti-money-laundering blacklist. Residents of the United Kingdom can choose pounds sterling as their account currency, and winnings in pounds are paid out in pounds to legal residents of the United Kingdom.

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